Return Policy

We stand behind the quality of every FICOR product. If you're not fully satisfied, here’s how our return policy works:

Return Eligibility:

  • Returns are accepted within 30 days of delivery.
  • Items must not show signs of excessive wear, misuse, or damage.

Return Shipping Responsibility

  • If the return is due to a defect or product issue, FICOR Health Inc. covers the return shipping.
  • If the return is due to a change of mind, the customer is responsible for return shipping.

Returns & Exchanges Not Accepted In These Cases

  • The return request is made after 30 days from delivery.
  • Product is returned for size or color changes.
  • The product was damaged, lost, or altered due to the customer’s mishandling.
  • Original packaging is destroyed, significantly reducing resale value (excluding normal unboxing).
  • The product is used or partially consumed, reducing its resale condition.