Return Policy
We stand behind the quality of every FICOR product. If you're not fully satisfied, here’s how our return policy works:
Return Eligibility:
- Returns are accepted within 30 days of delivery.
- Items must not show signs of excessive wear, misuse, or damage.
Return Shipping Responsibility
- If the return is due to a defect or product issue, FICOR Health Inc. covers the return shipping.
- If the return is due to a change of mind, the customer is responsible for return shipping.
Returns & Exchanges Not Accepted In These Cases
- The return request is made after 30 days from delivery.
- Product is returned for size or color changes.
- The product was damaged, lost, or altered due to the customer’s mishandling.
- Original packaging is destroyed, significantly reducing resale value (excluding normal unboxing).
- The product is used or partially consumed, reducing its resale condition.